The practitioner relationship and emotional intelligence
Learning Objectives
After considering this resource, you should understand the importance of emotional intelligence in working effectively with service users.
In social work, being aware of your own emotions and harnessing these effectively in your work with both service users and agencies is a powerful element of creating positive working relationships. In this chapter from The Emotionally Intelligent Social Worker, David Howe argues social workers with emotional intelligence are the most adept socially in their work, and therefore are better able to relate to service users.