Why service users may be resistant to a social worker's involvement in their lives
Learning Objectives
After considering this resource, you should be more aware of how reluctance or resistance can manifest itself through social work involvement and understand some of the possible reasons behind this behaviour.
For some service users, social work involvement marks the start of oppressive intervention and a loss of self-determination. In turn, they can become reluctant or resistant to the work of the practitioner.
In the following video, Malcolm Kinney explores in more detail, why a service user may resent the involvement of a social worker in their lives, and some of the wider issues that surround this.
Reflective Questions
- Consider the statement: 'From their [the service user] point of view, what we're trying to do is change the life for our needs, rather than for their needs.' How far do you agree or disagree with the statement? How can you positively address that perspective through practice?
- What qualities or approaches can you use to help establish a working relationship with a reluctant or resistant service user?
- Reflect on the different ways tensions between service user rights and legal responsibilities can be managed.