You have consulted with your Field Educator, and in discussion with you, it is decided that the family will be contacted, with a view to arranging a visit to carry out an assessment.
Your Field Educator makes the call.
Listen to the phone conversation in the activity below. During the call, you will be given a range of options for progressing the conversation, and you should select what seems to you to be the most appropriate route. Select the ‘Proceed’ button to gain feedback on your decision and to move to the next stage of the call.
Actions
- Log your observations of the above 'Calling to arrange the house visit' activity
- Explore the alternative responses
- How do those approaches differ?
- What impact do these approaches have on the other person (Jorja in this case)?
- Fill in row 6 of your reflection document
Next page: 8. Plan your visit
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